Contact Somerset Water Restoration

What should you do first when water gets into your house in Somerset?

Safety comes first and stopping the water comes second. Everything after that can wait for the crew, so call as soon as the water is under control.

• If you can reach the breaker panel from a dry floor, switch off the circuits for the wet rooms. If you'd have to step through water to get there, leave it alone and tell us on the call.
• Turn the main valve clockwise until it stops. If it won't budge, don't force it, and tell us on the call.
• Hang up wet rugs or clothing somewhere they can drip, and open interior doors so air can move through the wet area.
• The EPA's mold and moisture guide says water damaged areas and items should be dried within 24 to 48 hours to prevent mold growth, so it's worth calling as soon as the water is under control.
• Check your own policy before you decide whether to file. The Indiana Department of Insurance claim tips explain what to do before an adjuster visits.

What details help the crew show up ready in Somerset?

The first call takes a few minutes, and most of it is about where the water came from and how far it spread.

• Whether the leak has stopped or water is still coming in.
• If any of it came up through a toilet or floor drain, since that changes how the crew handles it.
• If more than one floor is affected.
• When you first noticed it, because the drying plan depends on how long materials have been wet.
• The name of your insurance company, if you've already decided to file.
• If there's a dog or other pet the crew should know about.
• Whether the power to the wet area is on or off.

If you don't know some of these answers, say so and the crew will check them when they get to the house.

What does the first visit look like?

Their first job is the source. Once the leak or backup is stopped and the power is safe, they move on to how far the water went.

Water usually reaches farther than the wet spot you can see. The crew traces it with meters and takes the damage photos that go into your photo report.

Our water restoration manager is IICRC certified. The IICRC is the standards body behind S500, its standard for professional water damage restoration, now in its Fifth Edition from 2021.

We document the damage with a photo report and walk you through what we found, so you can decide with your insurance company.

After extraction, drying equipment runs until the moisture readings say the job is done, with the crew checking in between.

How does the age of Somerset homes change a water call?

Every house takes on water a little differently, so tell us roughly when yours was built and whether it has a basement or a crawl space. If you know when your house was built, or whether it has a basement, share that on the call. If you're not sure about any of it, the crew will check when they arrive.

What parts of Somerset and nearby towns do we cover?

The crew covers every part of Somerset.

Calls from nearby Sagamore, Sandstone, Sandstone Lakes, Lake Stonebridge, Limestone Springs, Hawthorns, Sand Creek Woods and Tanglewood reach the same team. If you're not sure your street is in range, call and ask, and the person who answers will tell you whether a crew can get to you. You can read more about water damage restoration in Somerset.

What questions come up before a call?